Icon of program: Kayako

Kayako for Android

  • Free
  • In English
  • V2.0.6
  • 4.7
  • (1)

Softonic review

Kayako: Deliver Great Customer Service Anywhere

Kayako is a free Android application developed by Kayako Support. It falls under the category of Business & Productivity and is designed to help users provide excellent customer service experiences from anywhere in the world.

With Kayako, users can conveniently view, sort, and filter conversations with customers. The app allows for bulk operations on conversations, making it easier to manage multiple customer inquiries efficiently. Users can also view and add case replies, including attachments, as well as edit case properties such as priority and status.

One of the standout features of Kayako is the ability to view real-time updates from other agents who are working on the same case. This ensures that everyone involved is on the same page and can provide prompt and accurate responses to customers. The app also supports the use of Macros for quick responses, making it even more efficient to handle customer inquiries.

In addition, Kayako allows users to add new cases, users, and organizations directly from the app. Users can also view, edit, and add notes to user and organization profiles, helping to keep track of important information. The app also includes a search function for users, organizations, and conversations, making it easy to find specific information quickly.

Kayako also offers deep linking and voice search support, providing users with a seamless and convenient experience while using the app. Whether you're working from home, traveling, or attending meetings, Kayako ensures that you can deliver exceptional customer service on the go.

Please note that this app is specifically designed for the new Kayako platform and not for Kayako Classic. To try out the latest version of Kayako, visit kayako.com/free-trial.

 0/1

App specs

  • License

    Free

  • Version

    2.0.6

  • Latest update

  • Platform

    Android

    Other platforms (1)
  • OS

    Android 13.0

  • Language

    English

    Available languages

    • English
    • German
    • Hindi
    • Norwegian
    • Russian
    • Finnish
    • French
    • Chinese
    • Swedish
    • Korean
    • Chinese
    • Portuguese
    • Greek
    • Italian
    • Spanish
    • Czech
    • Arabic
    • Japanese
    • Polish
    • Danish
    • Dutch
    • Turkish
  • Downloads

    28

    Last month's downloads

    • 6
  • Developer

  • Download Options

    Google Play

Also available in other platforms

Program available in other languages


Icon of program: Kayako

Kayako for Android

  • Free
  • In English
  • V2.0.6
  • 4.7
  • (1)

User reviews about Kayako

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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.
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Softonic

In Softonic we scan all the files hosted on our platform to assess and avoid any potential harm for your device. Our team performs checks each time a new file is uploaded and periodically reviews files to confirm or update their status. This comprehensive process allows us to set a status for any downloadable file as follows:

Clean

It’s extremely likely that this software program is clean.

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We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

Warning

This software program is potentially malicious or may contain unwanted bundled software.

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Based on our scan system, we have determined that these flags are possibly false positives.

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It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.

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